Tooling

CRM

Open source and free-tier customer relationship management — contacts, deals, pipelines.

For sales-led outbound (cold email, sequences, lead scraping) see Sales Engagement. For the all-in-one accounting + CRM + inventory route see ERP Systems. For helpdesk / ticketing see Helpdesk & Ticketing.

Open source / self-host

  • Twenty — modern Notion-feeling CRM, TypeScript, GraphQL; AGPLv3. The default OSS pick in 2026 if you want a CRM that doesn't look like 2014. Hosted free trial on twenty.com.
  • EspoCRM — mature, PHP, GPLv3; broad module set (sales, support, marketing); the most-deployed OSS CRM. Best "I want a real CRM, free, today" pick.
  • SuiteCRM — fork of the old SugarCRM Community Edition; AGPLv3. Heavyweight, enterprise-flavored; still actively maintained.
  • Krayin — Laravel-based, MIT-licensed; lighter than EspoCRM; growing.
  • Vtiger Open Source — long-running PHP CRM; community edition is free, hosted Vtiger Cloud is paid.
  • Frappe CRM — newer Frappe-ecosystem CRM; pairs cleanly with ERPNext / Frappe HR / Frappe Helpdesk if you're already there.
  • OroCRM — B2B-flavored, mid-market; Symfony-based.
  • Monica — personal CRM (remember birthdays, who introduced whom); AGPLv3. Not a sales CRM; great for relationship hygiene.
  • YetiForce — Polish-origin; very feature-dense; can be overwhelming.

Hosted (genuinely free tiers)

  • HubSpot CRM Free — unlimited users, 1M contacts; the most generous free tier in the SaaS CRM space. Upgrades sell hard but the free tier is genuinely useful for years.
  • Zoho CRM Free — up to 3 users, decent feature set; integrates with the rest of Zoho One.
  • Bitrix24 Free — up to 5 users; bundled with tasks / chat / drive; UX is dated but it's free.
  • Folk — small, modern; small free tier.
  • Attio — modern Notion-shape CRM; free tier for individuals; paid for teams.
  • Capsule CRM — small, simple; free for up to 2 users.

Modern / startup-flavored (paid)

  • Attio — relationships graph + custom objects; popular with startups.
  • Pipedrive — sales pipeline-first; mid-market; affordable.
  • Close — outbound sales CRM with built-in calling.
  • Salesforce — incumbent; expensive; every enterprise integration exists for it.
  • Microsoft Dynamics 365 Sales — enterprise.

Personal CRM

  • Monica — open source; lifecycle / relationship CRM for individuals.
  • Clay (the people one, not the data-enrichment one) — closed; iOS / web; pulls from your social graph.
  • Dex — personal CRM; mobile-first.

Inside an ERP

  • ERPNext CRM — full CRM module sharing one DB with accounting / inventory / HR. Default if you'll grow into ERPNext anyway.
  • Odoo CRM — solid; Community is free; many "good" automation features sit in Enterprise (paid).
  • Dolibarr Leads — light CRM inside Dolibarr.

License watch-outs

  • Twenty, EspoCRM, SuiteCRM, Monica, YetiForce, ERPNext — all AGPLv3 / GPLv3. Self-host is fine; review legal if you embed in a commercial product.
  • Krayin — MIT.
  • Frappe CRM — GPLv3.

Pick this if…

  • Modern OSS CRM, want it to look 2026: Twenty.
  • Mature OSS, deploy today, don't think about it: EspoCRM.
  • Already on Frappe / ERPNext: Frappe CRM or ERPNext CRM.
  • Free hosted, real feature set, growing into paid: HubSpot Free.
  • Personal relationship tracking: Monica.
  • Sales-led outbound from day one: skip OSS CRM, start on Close or Pipedrive — the integrations matter.

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